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Post Info TOPIC: Working hours hospitality industry
Unhappy

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Working hours hospitality industry
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I work in the hospitality industry and myself and other staff are working many more hours than the maximum stipulated by law.  We do net get paid overtime or Sunday time and we cannot describe the overtime as being "agreed upon".  We are suppose to get days off for more hours worked, but it does not work that way.  How and where can we report our employer and bring him to responsibility?

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Labour Protect

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The hospitality industry is different as every sector has different working hours, according to the BCEA, employees should only work between 40 - 45 hours a week with a one hour lunch break or 30mins lunch break if agreed between the employer and the employee.

As for payment on Sundays, the BCEA is very clear on this matter, if you normally work on a Sunday, you are entitled to 1.5 your normal hourly wage. If the employee does not work Sundays and is required to do so, then the employee should be double of the hourly rate / wage.

Overtime is something that is regulated between the employer and the employee and the employer cannot force the employee to work overtime if there is no agreement. If there is an agreement to this effect, the employee must work overtime and is calculated at 1.5 times the employees normal hourly rate.

You need to contact the Dept of Labour and report the matter to them and they might send an inspector to further invesitigate the matter.

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Anonymous

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hotel industry one of good and at the same time it is too bad than good
iam working in hotel for 12-14 hrs with out weekly off.. where is the time to my personal life   

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Labour Protect

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There is no use in complaining about your situation unless you are actually doing something about it. If you are not happy about the hours that you are working, then address these issues and other concerns with the Food and Beverage Manager. Should the issue fail to be resolved, approach the CCMA as indicated in the previous reply.

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Esmari

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Good day

I work at a game lodge I this need to konw do we need to work 45x4=180 per month or do we have to work 195 hours<

 



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Anonymous

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How is it possible for us to work so many hours with no life and loosing our families"even going through devorse"is this a cruel joke on us?I am working now for 6years at one restaurant and I must really say going through hell!we are not allowed to get sick or have any personal problems!on our 1 off day a week we get contacted by the owner to come in because it might get busy,drove my personal car to buy stock because the suppliers don't have because of the festive season;my car broke down and I have to explain why I was taking so long!today because of my hours I work I had to sort out my very pregnant wife because she is complaining that I am never home,I texted my boss to ask if I could sort out a personal problem and go in 3hours later.....his reply.....not his problem and I have to sort out my personal life on my own time!where are the time?how is it possible that we as management are not covered like all employees around South Africa?they can make us work till we fall over and not even be able to to our jobs as expected from them!there must be laws regarding this!

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Anonymous

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days off.
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I work at a hotel where there is no shop stewards to a address a problem. Reason Y is that most of the senior Management is white. Even the F&B manager is a so called white. Been here since Dec 2016. Love working here but the only problem is we don't get week ends off to spend with family and friends. I love my sport and can only play it sundays ant in the week. So they tell me not let my work interfere with my work. But the white people at the unit go out weekends to partake in sports with their family. What is happening to our social life in the Hospitality industry. Been in the hospitality industry for a very long time. And this is the 1st place that I work for that we don't get week ends off.

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Anonymous

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RE: Working hours hospitality industry
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im wrkin at an old age retirement home its a private home management treats us very poorly we cont say anythn thn they threaten 2 fire us sum off us get good wage n sum of us must struggle 4 our muni we reali need help plz lots goin on ere

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Anonymous

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Working as a manager get a set salary but no overtime nore sundays my contract state that it would be put over in xstra off days but never got a xstra off day for 4 years what to I do

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Anonymous

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How many hours are the working time for the trainees in 5 star hotels because I am working 13 hours in one day please reply me

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Anonymous

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Tell me how does it really work im working for a coffee shop and we have only have 1 off day per month working till 14:00 on Saturday from Monday to Friday 16:00 Sunday 's off no lunch breaks and if you sick or message the management they want to give u a warning how many off days are we surpose to get a month

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Anonymous

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Can you give us a formula as to how to Calculate our hotel working hours

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Anonymous

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Job

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Anonymous

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We have got a problem here at Snt Johns College they are forcing us to work 12 hours plus 1 hour launch

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Anonymous

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Hi just a question what is the purpose of paying you for representation if you only answers are go to the Department of Labour?

People come to you to avoid sitting for 8 hours submitting a form and it getting lost along the way.

Doempie



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Anonymous

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We want to report our employer we a in industry where by we work Monday to Saturday then we rotate Saturdays off .now he wants us to work every Saturday during the week we work 7 to 4 how can we avoid working every Saturday .Sunday we don't operate at all

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Anonymous

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I’m working in a restaurant from Monday to Friday 06:30 to 17:00 and on Saturday working from 06:30 to 13:00.when busy day I have to work from 06:30 to 21:30 .and I have been told that I’ve been paid extra hours that I’m not aware of.how many hour should I work as a manager

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Anonymous

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In any industry, an employee must receive overtime when working more than 45 hours a week if you are under the earnings threshold of R21197.64/month. 



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Anonymous

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Let us all practice work-life balance. concrete installation, Venice, FL

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Karen

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Beyond the working hours should be paid by the company as overtime. You should report that company to the Department of Employment or I don't know what it is called in your city. Always fight for what is right. Tree service Sioux City



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Anonymous

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The working hours in the hospitality industry can vary significantly, as it largely depends on the specific sector and the type of establishment. Hotels, for example, typically operate around the clock, so employees may be scheduled for morning, evening, or overnight shifts. 

 

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Anonymous

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Iam working at hotel industry as food and beverage service personnel..at Mementos Udaipur well known ITC hotel they are forced to work more than 13/14 hours per day without given over time..there are no work life balance, no family time 😭, please justice for hotel industry 🙏🙏🙏🙏

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Anonymous

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