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Claiming retirement due to illness & unemployment

We do have an employee who has been sick for a while.  She asked for an early retirement.  To help her, the owner has suggested to retrench her due to illness so that she can claim illness benefits from the UIF.  We phoned the UIF offices and they informed us that she can claim for both illness and early retirement due to illness, stating that she submit a doctors letter that she is unfit to claim.  When we phoned again to require about all the correct forms, they gave us another story, she can only claim for illness, not both.  Please advise

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